ADAdministrationServiceNow practice example
Configure a support workspace
Create a custom table, configure forms and lists, assign roles and validate access with ACLs.
JSJavaScriptServiceNow practice example
Build scripting foundations
Practice functions, arrays, JSON, promises and error handling before applying scripts on the platform.
SMITSMServiceNow practice example
Follow an incident lifecycle
Work through incident priority, assignment, escalation, resolution and SLA checks.
CMCMDBServiceNow practice example
Map a service dependency
Define configuration items and relationships, then review identification rules and CMDB health.
INIntegrationsServiceNow practice example
Test a REST connection
Use Postman to validate requests and responses, then explore inbound and outbound ServiceNow REST integrations.
OMITOMServiceNow practice example
Investigate discovery results
Review MID Server concepts, discovery schedules, discovered CIs and service dependencies.
HRHRSDServiceNow practice example
Plan employee onboarding
Explore HR services, case routing and lifecycle activities for an employee onboarding scenario.
AIAgentic AIServiceNow practice example
Design an incident triage agent
Plan a multi-step agent workflow with actions, human approval, execution tracking and testing.
ADAdministrationServiceNow practice example
Configure a support workspace
Create a custom table, configure forms and lists, assign roles and validate access with ACLs.
JSJavaScriptServiceNow practice example
Build scripting foundations
Practice functions, arrays, JSON, promises and error handling before applying scripts on the platform.
SMITSMServiceNow practice example
Follow an incident lifecycle
Work through incident priority, assignment, escalation, resolution and SLA checks.
CMCMDBServiceNow practice example
Map a service dependency
Define configuration items and relationships, then review identification rules and CMDB health.
INIntegrationsServiceNow practice example
Test a REST connection
Use Postman to validate requests and responses, then explore inbound and outbound ServiceNow REST integrations.
OMITOMServiceNow practice example
Investigate discovery results
Review MID Server concepts, discovery schedules, discovered CIs and service dependencies.
HRHRSDServiceNow practice example
Plan employee onboarding
Explore HR services, case routing and lifecycle activities for an employee onboarding scenario.
Data Engineering
Playwright
CyberSecurity
